How to connect to my child’s account

How to connect to my child’s account

1. Create a parent account


Before you connect to your child’s account you must have created a Parent account. It’s best to do this using our desktop platform.

2. Get your child's connect code


NOTE: if you already have the 6 digit connect code on a 'take-home' letter you can skip this step.
  1. Log into your child’s account using a desktop computer (not the mobile app).
  2. Access ‘My Account’ by selecting the dropdown arrow in the top right of the screen by their name.
  3. You will find their unique 6-digit parent connect code under the ‘My Account’ section.
Take note of their username and connection code as you will need them at the next step.

3. Log into your Parent Account


Log into your parent account and click the ‘Add or Connect my Child’ button on the right side menu. From here click ‘add child’. Enter your child’s username and then the connection code when prompted.

Just follow the steps here as shown in the screenshots below as an actual guide.
Step 1. 
 

Step 2.


Step 3


Step 4

4. Check you can see the linked account


Now your child’s account should be visible to you on the home page of the platform.




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